From rural idyll to urban chaos

A brace of recent articles at the Independent‘s site came together for me this morning to configure a constellation of important issues that I think all of us have to grapple with at some time or other: when voting, when deciding which places we frequent and which (places and people) we denigrate, when sharing opinions at the bar or over coffee, or when assimilating the views of others (assuming a general desire to move beyond bigotry, I’d be particularly careful when handling the views of some opinion piece writers in the Daily Mail  …for example!).

Identity and nationhood, “race” and ignorance, nostalgia and the challenges of adapting when “your place” changes; prospects for the young, injustice for some and impunity for others, etc, etc…

Why Chavs were the riots scapegoats

Why is the rural idyll I call home voting for Marine Le Pen?

Go ahead, grapple and let me know if you make any sense of this partiuclar constellation.


Places, not destinations

After several years of reading and thinking about tourism, I’ve decided I dislike the term “destination”.

I don’t mind “you will reach your final destination by early evening”, i.e. point of arrival.  But when applied to villages, towns, cities, islands, parks and other protected areas, peninsulas, and whole countries…  urgh!

OK, the word is widely-used because it is useful to us, but therein lies my niggling discomfort with “destinations” in academia and business parlance:  it reflects the generally industrial use of places by travel, tourism and associated industries.

You’ve probably enjoyed visiting many destinations, but ask yourself this, “would I want to live in a destination?”.

Maybe I’m being quirky or just plain semantic-pedantic, but just as most genuinely happy holidaymakers come back from their travels talking about experiences and not travel products–I think most people are interested in places and not destinations.  And while we’re on the topic, they are also interested in the people that help make those places come alive, not the professionals that planned some well-integrated destination infrastructure.

In short, people live in places, tourists go to destinations, and I, like many other visitors to places, would prefer to be treated as a person and not identified as a tourist.

Let’s talk more about places and less about the other.


Learning from the (place) likes of skateboarders

Outside Barcelona’s principal contemporary art museum, MACBA, skateboarders exhibit their skill, concentration and precision, not unlike the architect who carved new lines and folded new spaces into this mixed urban landscape.  Except the skateboarders are indisputably dynamic.  Weaving amidst others passing by or lingering here, their movement adds energy to this place, and is inextricably linked to its physical parameters.

Yet the skateboarders can be a noisy nuisance, particularly for nearby residents if the clatter of boards on concrete goes on for hours on end and late into the evening.

What would you do–prohibit, tolerate, regulate, enjoy?

From a lecture by Iain Borden and opinion piece on The Independent‘s pages:

“What skateboarding, and all the myriad urban practices of the city tell us, is that we need to need to celebrate three things: different peoples, different spaces and different ways of knowing the city.”


Going unseen places

One of the highlights of last week’s World Responsible Tourism program for me was finding out about Unseen Tours (London’s Street Voices), which received a hefty whack of recognition by winning Best Tour Operator for Local Experiences and Joint Overall Winner at the Responsible Tourism Awards 2011 (the latter shared with Robin Pope Safaris).

Here’s the proposition.  If you “want to challenge your view of what it means to be a person living in London”  then Unseen Tours offers “historical but also unexplored glimpses of the city, as perceived through the lens of homelessness”:

“Uniquely, the tours interweave our homeless guides’ own stories and experiences, introducing a new social consciousness into commercial walking tours.”

How do they make this happen?  I’m guessing the initiative’s success has a lot to do with the spirit of those who get involved, and the nature of human engagement upon which the tours are based.  If there was anything disingenuous or exploitative going on otherwise…  Well, I just couldn’t see it working–tour guide, tour participant, or tour organiser; they would simply find each other out.

As it happens, a basic premise of the tours seems to be a non-judgemental view of those who “sleep rough” in public places.  And with that approach, mutual respect follows, as well as a willingness to learn from each other.

It’s also important to note that this hasn’t happened overnight.  Social enterprise, Sock Mob Events, developed the tours drawing on the experiences of a group of volunteers–the Sock Mob–who have been meeting and getting to know homeless people over the last seven years (although the tours themselves have been running for less than a year).

And “unseen” is such a wonderfully apt name.  How many of us just don’t see homelessness, because we ignore it or will it away when we percieve familiar places?  And how many visitors to London, and other cities for that matter, leave with superficial views, blinkered by scripted stories of the city they chose to visit, or stymied by time pressures and predictable “must-do” tour itineraries?

Instead, what these tours have the potential to do is reveal a whole other layer to the city.  And hearing some of the less well-known stories these places have to tell, in first-person, from people with particularly intimate views and experiences of these places; this should really help get visitors to London engaged during their stay.

So why did the judges consider this responsible tourism?  Unseen Tours demonstrates that, given some thought, creativity and commitment, wedded to an open-minded and considerate approach to meeting new people, it is eminently possible to ply the tourism trade and care for people and places at the same time.

And there’s nothing “add-on” about taking responsibility here, as with some corporate social responsibility (CSR) schemes that struggle to get beyond the conventional business remit.  Instead, social purpose, creating better places and engendering respectful contact between host and guest are uncannily part and parcel of the visitor’s experience.

Yet this is one tourism initiative you kind of hope is unsustainable–ideally, unhappy forms of homelessness would cease to be, making these real rough guides impossible to find.  That said, I hope the ethos of Sock Mob & friends is maintained for a long time to come, and that it goes a lot further too, to places both seen and unseen.


Midnight Beast and the vulnerable image of destination Ibiza

Is this irresponsible tourism?  A group of London lads travel to Ibiza to film a music video parodying a certain brand of British tourism–cue littering, reckless spending, drunkenness, vomiting, and the wanton spreading of venereal disease–and subsequently achieve notoriety by posting their production, Pizza in Ibiza, to YouTube (390,000+ views since early June).

While the Director General of Toursim for the Balearic Islands’ autonomous community, Jaime Martínez, has erupted–“it’s intolerable that four louts have smeared the image of Ibiza for their own benefit”–I was left wondering if they hadn’t captured part of the reality of mass party tourism to Ibiza.

As several academics have intuited, destinations that assume visitors are passive consumers of those products marketed to them, do so at their long-term peril.  Are Midnight Beast not rebellious tourists making a good point about the vagaries of the mass-market sun, sand and sea holiday industry, albeit not to everyone’s taste?

OK, I’m probably stretching the argument a bit there.  But see for yourself.  Reflect.  I know what “we Brits” can be like abroad, but…   Have you been to Ibiza?  Was the Mickey ripe for the taking?  Or was Ibiza just unlucky to have been singled out, given that any number of Mediterranean holiday destinations might have qualified for the same treatment?

Understandably, Martínez counters that the image portrayed by the music video is “false and distorted”.  And quite rightly he points out that Ibiza has more to offer than the sun, sand, sea and clubbing formula, including holiday experiences linked to the island’s past, its natural environment, gastronomy and so on.  But as an advocate for the island’s tourism industry in its current form he’s in a tricky position.  Besides conservation efforts and the need to encourage other kinds of tourism, Martínez states clearly that Ibiza’s acclaimed nightlife “must be maintained”.  So is the challenge to make hedonistic tourism to Ibiza more responsible?  Is this feasible?

In Taking Responsibility for Tourism Harold Goodwin considers that “once a destination gains a hedonistic reputation it is very difficult to move away from it: the established businesses rely on the kind of tourism for which they have a reputation and other opportunities are generally incompatible with party tourism.  There is a strong case for enclaving it and isolating it” (p.181).  But even if party tourism could be enclaved in Ibiza, those holidays would still take place in and be identified with Ibiza, leaving the island’s reputation vulnerable to the whims of the press, songwriters, videomakers, word-of-mouth, etc, etc…   the list of potential Channels of Denigration is long!.

Goodwin also highlights a number of initiatives to build bridges between the originating market–in this case the UK–and the destination.  This includes tour operators Club 18-30 and Thomas Cook working with bar owners in destinations, holiday rep training on sustainability in destinations, advertising campaigns, distributing awareness-raising posters to hotels, and providing pre-departure information on drugs, alcohol and sex; the UK’s Department of Health (Be Frank and Drinkaware campaigns), the UK Foreign Office (Know Before You Go) and the Travel Foundation (Make a Difference While You Party).

These are responses from a diversity of organisations in the originating market.  They attempt to nudge, encourage and warn young holidaymakers to avoid certain behaviours once in destinations like Ibiza.  So what can the destination do?

I would like to see a reflective response from authorities and other major tourism stakeholders in Ibiza.  Putting aside questions over merit or intention, Pizza In Ibiza demonstrates how readily a destination can be disparaged, even by ‘amateurs’, in a marketplace much defined now by social networking activity, stiff competition, and consumer whims.

Ibiza, much like other destinations, can only partially affect the image it portrays to potential holidaymakers.  In contrast, by prioritising the ongoing development of better places to live in and visit, tourism authorities might have less media crisis management to do in the long-run.

Perhaps a bit like a recovering alcoholic, those with power, control and responsibility in the destination need first to agree that they have issues to deal with; collectively, as a whole.  Ultimately, solutions will depend on many, often quite disparate groups recognising their role and responsibility in sustaining a shared place (the destination), a shared trade (tourism) and a shared image of both.

In the meantime, other intriguing illustrations of the vulnerability of destinations in relation to the behaviour of tourists, national stereotypes, fragmented business interests, and the difficulties of steering the destination towards a more desirable future, will surely abound.  I will write again soon on similar incidents that have emerged in Barcelona from that other group often overlooked or assumed to be passive in the creation of visited places.  “Locals” can be as rebellious as tourists, if not more so, corrupting efforts to maintain pleasing destination images in the process.

[This post also appears at RT Notes from the Field]


Better people and places amid the post-riot cacophony

I have taken my first plunge into blogging here close on the heels of rioting in urban England.  Many of the first televised reactions with those affected first and first-hand—the non-rioting residents of some London neighbourhoods—revealed the shocks to many people’s sense of place, particularly in terms of their identifying with the place they live in.  One black woman’s plaintive response sticks in my mind: “…but this is England”, as if this kind of thing doesn’t and shouldn’t happen in her place, her home, her England.  Issues of belonging lie beneath the surface of what has happened too—“this is our community, and we have come here to get it back on its feet again”.

But since those first reports, a post-riot cacophony has ensued, dominated by the ding-dong of largely hypocritical party political rhetoric.  David Harvey aptly observes: “political power so hastily dons the robes of superior morality and unctuous reason so that no one might see it as so nakedly corrupt and stupidly irrational”.  While David Hayes suggests “the heavy linguistic armoury deployed by the opposed political thought-blocs leaves no space for the complex particularity that an intimate, honest facing of the base reality of these events would surely bring.”

Hayes goes on to argue for:

“a detailed, granular, searching investigation of all aspects of the week of 4-11 August, from the moment of Mark Duggan’s shooting: an empirical sociology of urban England at a particular moment (one that takes account, too, of conditions where trouble might have happened but didn’t)…

Before it is too late, everyone – rioters, looters, victims, police, spectators, immigrants, natives, politicians, experts, people who intervened to heal divisions or save lives – needs the opportunity to speak and be heard. That is a project around which all involved can in principle cohere.”

I agree.  The situation requires a detailed, non-partisan analysis that surveys the full-range of individuals involved, from those who made these places erupt, to those implicated in making these places better places to live in than they perhaps were before the beginning of “black August”.


Illustrious launch of Sense Our Way

Launch attended by me, myself and I.  Seeking to get more mileage out the work I have done on sense of place in Barcelona’s Ciutat Vella (Old Town) so that it gets followed up by me, yourself and others too.  Intentions also to develop further understanding of place, sense of place and taking responsibility for places, leading to tools and processes for achieving better places to live in and better places to visit.


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